Privacy Policy

Section Title

Effective Date: 2024/12/01

Happy Mate (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our website, services, or interact with our advertising campaigns.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other contact details when you sign up, purchase, or interact with us.
Payment Information: Processed securely through our payment providers (we do not store full card details).
Usage Data: Pages visited, time spent on the site, clicks, and actions (via cookies and analytics).
Advertising Data: Information from Facebook Pixel or other ad platforms to measure campaign performance and deliver relevant ads.

2. How We Use Your Information

We use your information to:

Provide, operate, and improve our services.
Communicate with you about products, promotions, and updates.
Personalize content and marketing messages.
Process transactions securely.
Comply with legal obligations.

3. Sharing Your Information

We do not sell your information. We may share data with:

Service Providers: Payment processors, analytics tools, advertising platforms.
Legal Compliance: When required by law or to protect our rights.
Business Transfers: In case of merger, acquisition, or sale of assets.

4. Cookies & Tracking

We use cookies, pixels, and tracking tools (including the Facebook Pixel) to:

Measure and improve advertising performance.
Show you relevant ads on Facebook and other platforms.
Understand user behavior on our site.
You can disable cookies in your browser settings, but some features may not work.

5. Your Rights (POPIA & GDPR Aligned)

As a user, you have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Opt-out of marketing communications at any time.
Withdraw consent for data processing where applicable.

To exercise these rights, contact us at [Insert Email].

6. Data Security

We use industry-standard measures to protect your data. While no system is 100% secure, we take reasonable steps to safeguard against unauthorized access, loss, or misuse.

7. Third-Party Links

Our site may include links to external sites. We are not responsible for their privacy practices.

8. Children’s Privacy

We do not knowingly collect personal data from children under 18. If you believe we have, please contact us immediately.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted with the updated “Effective Date.”

10. Contact us below.